Our policies

Pattern circle

Have a read of our policies:

Adaptations policy

Allocations policy

Antisocial behaviour (ASB) policy

ASB appendix 1 - Hate crime

ASB appendix 2 - Domestic abuse

ASB appendix 3 - Noise nuisance

ASB appendix 4 - Legal remedies

Asbestos management policy

Compensation policy

Complaints policy

Damp, mould and condensation management (Awaab's Law) policy

Electrical safety policy

Fire safety policy and management plan

Gas appliance and heating safety policy

Health and safety policy

Home return standard

How to make an appeal

Lift safety policy

Market rent (investment homes) policy

Pest control management policy

Property tenure change policy

Realising Potential Approach Policy

Recharges policy

Rent collection and debt recovery policy

Rent setting policy

Unacceptable behaviour policy

Water treatment and anti-scalding policy