Our team

Pattern circle

Meet our team, who are responsible for managing the key things we do at Twenty11, and do their best to ensure everything runs as smoothly as possible. They have a breadth of specialist knowledge and are committed to providing a great service for our tenants and making Twenty11 a success.

To get in touch with us, email contact@twenty11.co.uk.

Meet the team

Alan Keers, Chief Executive

Alan Keers

Chief Executive
Nick Burston, Director of Property

Nick Burston

Director of Property
Blaise Jennings, Director of Resources

Blaise Jennings

Director of Resources
Sarah Mei Ying North, Director of Customer Services

Sarah Mei Ying North

Director of Customer Services
Noreen Adams, Head of Governance

Noreen Adams

Head of Governance
Malcolm Ankumah, Head of Feedback

Malcolm Ankumah

Head of Feedback
Tim Cowland, Head of Digital

Tim Cowland

Head of Digital
Sophie Field, Head of Resident & Community Engagement

Sophie Field

Head of Resident & Community Engagement
Dan Fox, Head of Insight & Strategy

Dan Fox

Head of Insight & Strategy
Julie Gamble-Kempe, Head of Communications and Brand

Julie Gamble-Kempe

Head of Communications and Brand
David Gerard, Head of People

David Gerard

Head of People
Laurinda Hornblow, Head of Operations & Growth

Laurinda Hornblow

Head of Operations & Growth
Todd Ricketts, Head of Community

Todd Ricketts

Head of Community
William Walker, Head of Property

William Walker

Head of Property
Alan Wylde, Head of Development

Alan Wylde

Head of Development
Fran Hemsley, Operations Manager

Fran Hemsley

Operations Manager
Kirsty Hyams, Tenancy Sustainment Specialist

Kirsty Hyams

Tenancy Sustainment Specialist
Duncan Passey, Pre-tenancy Specialist

Duncan Passey

Pre-tenancy Specialist
Nusrat Pya, Tenancy Review Specialist

Nusrat Pya

Tenancy Review Specialist
Holly Howarth, Senior Realising Potential Specialist

Holly Howarth

Senior Realising Potential Specialist
Nichola Rose, Realising Potential Specialist

Nichola Rose

Realising Potential Specialist
Maddie Shuff, Realising Potential Specialist

Maddie Shuff

Realising Potential Specialist