We work in partnership with a number of different contractors to deliver our improvement and investment programmes, our repairs service, and other tenant services.
Here's a list of all the different contractors we work with, so you know who to expect when we need to visit your home. If you notice anyone else using our logo, or saying they work on our behalf, please let us know.
If anyone asks for access to your home, you should always ask to see their ID to be sure that they are who they say they are. To confirm the caller’s ID call us on 01494 700011 - this number is to be used for security checks only. Please don't be worried about asking for ID - our contractors are all prepared for you to ask this question!
Our repairs service is currently being delivered by a number of contractors, including FSG and Gilmartins, as well as a number of other smaller organisations who will carry out some of our repair appointments. We'll always confirm which contractor will visit and work on your home before they arrive, so please ask to check their ID before letting them in.