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As a responsible landlord, we'll sometimes need to visit your home to carry out checks or speak to you.
In most cases, we'll contact you in advance to arrange a suitable time to come along, so you should be expecting someone.
If anyone asks for access to your home, you should always ask to see their ID to be sure they are who they say they are.
Please don't be worried about asking for ID - our contractors and staff are all prepared for you to ask this question!
To confirm the caller’s ID please contact us at 01494 700011. This number is to be used for security checks only.
Managing agent ID cards will look like this:
