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The Renters’ Rights Act was passed on 27th October 2025. Although it’s been made law not all the changes in it have been implemented yet. The government is bringing them in in these changes in phases: the first phase started from 1st May 2026, and further changes are due in late 2026, and some from 2028 onwards.
The changes in the Renters’ Rights Act represent a significant shift toward tenant-focused legislation, ensuring a fairer, more transparent, and stable rental market. Tenants in the private rented sector can expect enhanced rights, better transparency, and greater peace of mind under these reforms.
The government have published an information sheet that we have sent to all our tenants - you can also download a copy from the GOV.UK website.
All tenants have transitioned to assured tenancies, which have replaced starter and fixed term tenancies. This allows tenants to leave with appropriate notice, improving flexibility.
What does this mean for me as an existing Twenty11 tenant?
Your assured tenancy does not have an end date, and we will no longer need to renew your tenancy agreement.
Assured tenancies are known as ‘lifetime’ tenancies and will provide you with more security.
What does this mean for tenants who sign up to a Twenty11 home after 1st May 2026?
All new tenants will be issued with a new Twenty11 assured tenancy agreement.
If I decide to move out how much notice will I now have to give?
If you wish to move out of your Twenty11 home, you will still need to give us written notice to quit, but the notice period has increased from one month to two months.
Landlords are only able to increase the rent once every 52 weeks and are required to give tenants a longer notice period before increasing rent. You will receive a letter at least one month before the increase date detailing what the annual increase is and what that means for your weekly rent.
From April 2027 we are moving away from everyone’s rent increase being done in April each year. Your rent increase will be applied on the anniversary of your first tenancy starting. For example, if your tenancy started in September this will be when your rent will be increased each year going forward.
How will the changes impact the renewal process?
The renewal process has been replaced with a programme of reviews; these will still be in the month and year that your renewal was due.
However, these will not start until April 2027 as the rule about not increasing rents more than once in 52 weeks will be in force.
Going forward we will use the number of Tenancy Sustainment Licence (TSL) points to determine how often your rent is reviewed. For example, if you have between 125-135 TSL points we will review your rent every three years. So each year:
What is the new notice period for a change in rent?
Two months’ notice.
We are also required to issue you with a Section 13 Notice with a covering letter explaining your discounted rent (if you are eligible for one). You will be asked to accept this rent change in writing.
For example, if your rent change is due in September, you will receive a Section 13 Notice in July.
Landlords can no longer evict tenants without providing a valid reason. This means tenants have greater security and stability, reducing the risk of sudden eviction.
If I have breached my tenancy what action can Twenty11 take?
With the removal of Section 21 Notice new grounds of possession have been introduced in specific circumstances such as arrears and antisocial behaviour. Some of these are mandatory, which mean a judge does not have any discretion over the outcome. However, landlords must be able to provide evidence of the breaches and follow new processes.
Landlords can no longer unreasonably refuse tenants permission to keep pets.
What do these changes mean for those Twenty11 tenants with a pet, or who may want a pet in the future?
If you already have permission for a pet nothing will change. This permission is still valid, and you don’t need to re-apply.
If you want to request permission for a pet, you will need to do so in writing. We have an online form and there are some additional questions we need to ask. We will provide you with a decision with 28 days of the permission request.
A mandatory scheme which all private landlords will have to join. This will provide tenants with a free and accessible route to resolve disputes.
How will this affect Twenty11 tenants?
Twenty11 is already a voluntary member of The Housing Ombudsman Scheme, which means tenants can refer to them and request an investigation if they are dissatisfied with the outcome of a complaint.
We currently don’t know if private landlords will have to be members of the current Housing Ombudsman or a new ombudsman. We will ensure we are members of the relevant ombudsman. In the meantime, we will continue to be voluntary members of The Housing Ombudsman Scheme.
A public database where landlords must register their home. This will provide increased transparency and help tenants verify property legitimacy.
What will this mean for Twenty11 tenants?
There is limited information about the database at present. But when it is available Twenty11 will ensure all of its homes are registered, with the key information required. This will give existing and prospective Twenty11 tenants visibility of our homes.
There will be enhanced requirements for property maintenance and safety standards, and local authorities will have greater powers to enforce compliance.
What will this change for Twenty11 in terms of maintaining my home?
Twenty11 already follows the requirement set out in the Decent Homes Standard, so there will be no change there.
Awaab’s Law, which came into force for Housing Associations on 27th October 2025, introduced new strict timeframes by which social housing landlords must address reports of hazards including damp, mould and condensation. This will be brought into the private sector under the Renters Rights’ Act – but Twenty11 isn’t waiting for it to come into force; we are already voluntarily working towards the guidelines set out in Awaab’s Law.
