Twenty11 supports Tenancy Fraud Action Week

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Twenty11 supports Tenancy Fraud Action Week

From Monday 17th to 23rd November 2025, for the second year, we’re getting involved in Tenancy Fraud Action Week – a campaign dedicated to raising awareness about tenancy fraud within housing. This year, we’re partnering with Buckinghamshire Council to amplify the message and ensure homes go to those who truly need them  

Each day, we'll be focusing on a different type of tenancy fraud, explaining what it is and the impact it has on our communities. 

Throughout the month of Novemberwe’re also running a 'key amnesty', giving tenants who are committing tenancy fraud the chance to come forward and hand their keys in with no repercussions. Our aim is to ensure that our homes go to those who genuinely need them. 

So, what is tenancy fraud? 

Tenancy fraud is when someone lies or cheats to get or keep a home they are not entitled to. Types of tenancy fraud include: 

  • Subletting – this happens when a tenant rents out part or all of their home, even to family, without permission. This is a crime that can lead to prison or a fine. It can happen anywhere, including through platforms like Airbnb 
     

  • Misrepresentation - If someone lies or leaves out facts to get a home or a transfer into a bigger one, this is a type of tenancy fraud which can lead to prison or a fine. This is true even if someone else lies for them without being asked. Misrepresentation is common in other types of tenancy fraud 
     

  • Joint Tenancy Fraud – Picture this: A tenant tells their landlord that their partner has moved in and asks to add them to the tenancy. However, the new tenant fails to give up or declare another property where they live as their main home. This is a form of tenancy fraud and is treated very seriously, as it deprives people in genuine need of housing. 

     

 
  • Key Selling - If a tenant is granted a tenancy but never moves in, and instead sells the keys to a third party, then this constitutes a criminal offence and is tenancy fraud 
     

  • Rent setting policyAt Twenty11 it’s important that we know when another individual has moved into your home, as we set our rents based upon the household income (not individual income). This means that if another individual has moved into the home, they could be benefiting a cheaper rent – which would be tenancy fraud. 

If you, or someone you know has been committing tenancy fraud, this is your chance to come forward. Come down to our office during November, to hand back your keys with no questions asked. 

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